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Industry Leaders and Sponsors Driving Innovation at the 20th Connected Banking Summit – East Africa 2025

NAIROBI, KENYA (March 12, 2025): The 20th Edition Connected Banking Summit – Innovation & Excellence Awards 2025 concluded with a prestigious Innovation & Excellence Awards Ceremony, recognizing the best-performing financial institutions and leaders who have made remarkable contributions to banking innovation, financial inclusion, and customer excellence.
Institutional Excellence Awards
Excellence in Customer Experience – Family Bank
Excellence in Digital Channels – Diamond Trust Bank Kenya
Excellence in Inclusive Banking – CIB Kenya Ltd
Excellence in Financial Inclusion – Co-operative Bank of Kenya
Best Bank in Product Innovation – I&M Bank Kenya Ltd
Excellence in Corporate Banking – Stanbic Bank Kenya
Excellence in Cash Management – Ecobank Kenya Ltd
Best Islamic Bank of the Year – Gulf African Bank
Excellence in Customer Satisfaction – ABC Bank Kenya
Excellence in Sustainable Finance – KCB Bank Kenya Ltd
Excellence in Asset Finance – NCBA Bank Kenya
Excellence in Digital Banking – Standard Chartered Bank Kenya
Excellence in Investment Banking – Absa Bank Kenya Plc
Excellence in Payments Processing – UBA Kenya
Excellence in Mortgage Finance – HFC Limited
Excellence in Corporate Social Responsibility (CSR) – Bank of Africa Kenya Ltd
Best Bank in Kenya – Equity Bank Kenya
Excellence in Payment Innovation – Access Bank (Kenya) PLC
Individual Excellence Awards
Microfinance Bank of the Year – Kenya Women Microfinance Bank Plc
Microfinance CEO of the Year – Dr. Jennifer Riria
CISO of the Year – Thelma Kganakga
CDO of the Year –Philip Galego
CEO of the Year – Dr. James Mwangi
Outstanding Leadership in Banking – Mary Mulili
The summit ended with an emphasis on continued innovation, sustainability, and customer-first
strategies to drive financial growth across East Africa.