Author: The Editorial Team

Johannesburg, February, 20, 2023; While the African continent is confronted by its fair share of challenges, there remains a myriad of viable opportunities to capitalise on. Further, the robust and plentiful resources in the continent’s possession represent favourable gateways if proactively actioned. Access to energy: Achieving universal access to modern energy is a critical development challenge for African countries. Many outlying rural areas lack access to electricity owing to poor grid infrastructure and vast distances…

The workplace has undergone a major transition over the past three years, placing pressure on companies and organisations to relook at their office structure and workflows, as well as the tools they have in place to manage the challenges these changes present. Jed Hewson, CEO of 1Stream, Southern Africa’s leading CRM and contact centre technology provider, highlights four key challenges companies face as they head into 2023 – and the software solution that can help create an…