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Reduce the unbanked in Nigeria
Nigerian banking continues to face significant headwinds – in relation to both revenue and costs. It may seem as though the banking industry shrunk between 2004 and 2014 due to massive consolidation in the market, however, these mergers and acquisitions (M&A’s) actually represented approximately 60% of the organic growth for the remaining (stronger) banks. As a result, the quality of service and customer experience is shaping the competitive landscape – where those clearly ahead of…
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